Frequently Asked Questions

This is the right place to solve any doubts about your jewelry. Do you have a question that is not in this FAQ? Reach us via

Are your products waterproof?

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Do you ship internationally?

Currently, we do only ship to countries in Europe.

What if I don't know my ring size?

We have an easy-to-use ring size chart that you can buy for €1 to measure your fingers. Please click here to order the chart.

How will I know that my order is shipped?

as soon as your order leaves our warehouse, our system automatically sends you a shipping confirmation email with (if relevant) your tracking number. Click on the tracking number and you can access to-the-minute location information.

What is the difference between Gold Plated Stainless Steel and Gold Plated Sterling Silver?

Gold plated is usually a metal such as brass or nickel or any other type of metal covered with electroplated gold. Gold Plated Sterling Silver is 925 sterling silver covered with electroplated gold and is higher in quality. It is also the best option for people who have allergic reactions to metal jewelry. Please check our Materials & Care page for more about our products.

Do you have an actual store I can come and visit?

No. But although we only exist online, there are still tons of ways to stay in touch with us.