Frequently Asked Questions
This is the right place to solve any doubts about your jewelry. Do you have a question that is not in this FAQ? Reach us via info@bujene.com
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Currently, we do only ship to countries in Europe.
We have an easy-to-use ring size chart that you can buy for €1 to measure your fingers. Please click here to order the chart.
as soon as your order leaves our warehouse, our system automatically sends you a shipping confirmation email with (if relevant) your tracking number. Click on the tracking number and you can access to-the-minute location information.
Gold plated is usually a metal such as brass or nickel or any other type of metal covered with electroplated gold. Gold Plated Sterling Silver is 925 sterling silver covered with electroplated gold and is higher in quality. It is also the best option for people who have allergic reactions to metal jewelry. Please check our Materials & Care page for more about our products.
No. But although we only exist online, there are still tons of ways to stay in touch with us.