Payments, Delivery and Returns Policy

Payments, Delivery & Returns

Payment methods

We offer a small range of payment options. Our customers can pay by Ideal &Paypal


Delivery & Shipping options

We only ship our products to Europe countries. Processing and shipping the order takes usually 3 working days. Every shipping is different and we depend on external shipping partners. For our 14k Gold Collection we need 5 production days (business days). Do you need your item sooner.? Place your order and e-mail us so we can work harder to deliver on time of the occasion. Shipping is handled by PostNL.

NL: standard shipping (1-2 working days) within The Netherlands.

Europe: we ship to Europe countries with PostNL International. Usually the delivery takes at least 5 working days.


Tracking Information
After ordering you will be informed about the delivery of your package. You will receive your tracking code by email.

Return Policy
Because a majority of Bujene products are especially made unique for you, we do not offer returns or exchanges on custom pieces. You return the non-personalized items such as the Bamboo Necklace, Bamboo rings and Earcuffs are within 30 days.
If there is any mistake on your order that has come from our side, we will be pleased to remake your order. Reach us at info@bujene.com if we made any mistake on your order.